Arlo & Jacob in London
2 showrooms · Mid-High (£££)Made in UKEst. 2015
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
Known for: British craftsmanship at moderate price
Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.
“British craft, sensible prices, lovely stuff”
All 2 Showrooms
Arlo & Jacob London
London, W4 5TF
Arlo & Jacob London
London, N1 1WL
What to Expect at Arlo & Jacob
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 4.9 / 5(Very Positive)
- Sofa Styles
- Country, Contemporary, Family
- Style Focus
- Classic meets modern British design
- Customisation
- high
- Delivery Time
- 8-10 weeks
- Delivery Cost
- GBP 79-349 (tiered by item count and postcode zone)
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
Finance Options
0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Warranty
Lifetime guarantee on hardwood frames under normal domestic household use. Fabrics and interiors covered for 12 months in line with statutory rights. Does not cover misuse, neglect, or normal wear and tear. Guarantee applies only to products purchased from Arlo Living Limited (from 1 April 2020 onwards).
After-sales: Lifetime frame guarantee with free repair/replacement/refund
Returns Policy
30 days (faulty goods); 14 days (cancellation collection window). Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
Sustainability
Medium (some eco fabrics, British supply)
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
- Live Chat
- Available on website
- hello@arloandjacob.com
Sofa Shopping in London
Right then, London. Eighty-six showrooms across 34 brands — more sofa shops than most countries can muster, which makes the capital a category of its own rather than a city to be compared. The luxury end is properly stacked: Brompton Road in Knightsbridge alone hosts B&B Italia, Cassina, and Molteni&C within a few hundred yards of each other, with Poltrona Frau and Roche Bobois at Harrods just up the street. King's Road Chelsea is the spiritual home of British luxury sofa-making — George Smith at number 587, Kingcome Sofas on Fulham Road, Timothy Oulton's Bluebird at 350 King's Road, and Heal's Chelsea all within walking distance. Tottenham Court Road handles design-led mid-to-high: Heal's flagship at 196, BoConcept at 158, King Living at 231, Natuzzi Italia at 80, West Elm at 209, Timothy Oulton at 200, and Andrew Martin at 204 all clustered along that one stretch. For volume and value, head out to the retail belts: Brent Cross, Staples Corner, Beckton Triangle, and Wembley Park host the DFS, Dunelm, IKEA, and Natuzzi warehouses. The Westfield centres at White City and Stratford cover the mainstream chains under one roof, which is a blessing for anyone wanting to compare without doing the whole tube system. Chelsea Harbour Design Centre is trade-focused but worth knowing for Andrew Martin and Kingcome's higher-end showings. Practical reality: central showrooms mean Congestion Charge and ULEZ unless you're walking or on the Tube — and parking around the Brompton Road luxury strip is essentially a sport. Weekend Westfield is bedlam, so go Tuesday morning if you can. Budget-wise, the city covers everything from a £400 IKEA KLIPPAN at Hammersmith to a £20,000 Roche Bobois at Harrods. Block out a full day, charge your Oyster, pace yourself.
Browse all sofa showrooms in London →Compare Sofa Brands in London
In London, Arlo & Jacob is one of 34 sofa brands with showrooms. Benny rates Arlo & Jacob 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Arlo & Jacob | £££ | 2 | |
| Andrew Martin | ££££ | 4 | |
| B&B Italia | £££££ | 1 | |
| Barker and Stonehouse | £££ | 1 | |
| BoConcept | £££ | 4 | |
| Cassina | £££££ | 1 |
+ 28 more brands in London. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21.