Arlo & Jacob in Cambridge
1 showroom · Mid-High (£££)Made in UKEst. 2015
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
Known for: British craftsmanship at moderate price
Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.
“British craft, sensible prices, lovely stuff”
Showroom Details
Arlo & Jacob Cambridge
Cambridge, CB7 5TR
What to Expect at Arlo & Jacob
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 4.9 / 5(Very Positive)
- Sofa Styles
- Country, Contemporary, Family
- Style Focus
- Classic meets modern British design
- Customisation
- high
- Delivery Time
- 8-10 weeks
- Delivery Cost
- GBP 79-349 (tiered by item count and postcode zone)
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
Finance Options
0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Warranty
Lifetime guarantee on hardwood frames under normal domestic household use. Fabrics and interiors covered for 12 months in line with statutory rights. Does not cover misuse, neglect, or normal wear and tear. Guarantee applies only to products purchased from Arlo Living Limited (from 1 April 2020 onwards).
After-sales: Lifetime frame guarantee with free repair/replacement/refund
Returns Policy
30 days (faulty goods); 14 days (cancellation collection window). Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
Sustainability
Medium (some eco fabrics, British supply)
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
- Live Chat
- Available on website
- hello@arloandjacob.com
Benny's Take — Arlo & Jacob in Cambridge
Arlo & Jacob Cambridge (CB7 5TR) is the brand's Cambridgeshire outpost — actually out at Ely rather than in central Cambridge, but the A10 hop is straightforward and the change of scenery is welcome after the Newmarket Road retail-park crawl. British-made, gorgeous fabric choices, sensible pricing for what's a properly crafted sofa. The showroom is smaller and more considered than the chain-store cathedrals. Park easily, take time, expect to spend an hour deciding between three velvets. Pair with the BoConcept in central Cambridge if you want a proper design-led morning across the county.
Sofa Shopping in Cambridge
Cambridge punches genuinely above its weight with 8 sofa showrooms from 8 distinct brands — no duplicates, every showroom different. The Newmarket Road retail belt at CB5 8JL-to-8WR handles the mainstream cluster: DFS at 442 Newmarket Road, Dunelm at Newmarket Road Retail Park, Furniture Village and Sofology at the Cambridge Retail Park all working the same eastern approach to the city. That's classic Cambridge sofa-shopping — out of the town centre because traffic and parking in town are objectively horrible, especially during term-time. John Lewis sits properly central on Downing Street at CB2 3DS — the premium department-store option, walkable from town. BoConcept on Regent Street at CB2 1AB brings Danish design credentials right into the city centre, which suits Cambridge's university-and-design crowd perfectly. The properly interesting picks are at the edges: Arlo & Jacob's Cambridge showroom at CB7 5TR handles the British-craft mid-to-high end, and Neptune Cambridge on 21 High Street at CB22 7PX brings the country-house style with a proper destination showroom feel out in the village setting. With 2 budget, 1 mid, 3 mid-to-high and 2 high-end, the price skew leans premium more than most cities — which fits a town whose population includes about 25,000 academics and tech workers with strong opinions about furniture and the disposable income to back them up. What you won't find: no Italian houses, no Sofas & Stuff (which is criminal, frankly), no IKEA in the city itself (the Milton Keynes IKEA is the nearest). Practical bits: Cambridge parking is genuinely awful — use Park & Ride from Madingley or Trumpington and bus in for the central showrooms, drive to Newmarket Road for the retail park run. The university year affects everything; avoid Freshers' Week and graduation Saturdays at all costs. Properly underrated furniture city, especially for design-led shoppers.
Browse all sofa showrooms in Cambridge →Compare Sofa Brands in Cambridge
In Cambridge, Arlo & Jacob is one of 8 sofa brands with showrooms. Benny rates Arlo & Jacob 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Arlo & Jacob | £££ | 1 | |
| BoConcept | £££ | 1 | |
| DFS | £ | 1 | |
| Dunelm | £ | 1 | |
| Furniture Village | £££ | 1 | |
| John Lewis & Partners | £££ | 1 |
+ 2 more brands in Cambridge. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21.