Arlo & Jacob in Guildford
1 showroom · Mid-High (£££)Made in UKEst. 2015
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
Known for: British craftsmanship at moderate price
Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.
“British craft, sensible prices, lovely stuff”
Showroom Details
Arlo & Jacob Guildford
Guildford, GU1 3QY
What to Expect at Arlo & Jacob
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 4.9 / 5(Very Positive)
- Sofa Styles
- Country, Contemporary, Family
- Style Focus
- Classic meets modern British design
- Customisation
- high
- Delivery Time
- 8-10 weeks
- Delivery Cost
- GBP 79-349 (tiered by item count and postcode zone)
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
Finance Options
0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Warranty
Lifetime guarantee on hardwood frames under normal domestic household use. Fabrics and interiors covered for 12 months in line with statutory rights. Does not cover misuse, neglect, or normal wear and tear. Guarantee applies only to products purchased from Arlo Living Limited (from 1 April 2020 onwards).
After-sales: Lifetime frame guarantee with free repair/replacement/refund
Returns Policy
30 days (faulty goods); 14 days (cancellation collection window). Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
Sustainability
Medium (some eco fabrics, British supply)
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
- Live Chat
- Available on website
- hello@arloandjacob.com
Benny's Take — Arlo & Jacob in Guildford
Arlo & Jacob's Guildford showroom (GU1 3QY) sits in the right postcode for the brand's target buyer — affluent commuter-belt Surrey, the kind of household that'll pay for a hand-built British sofa with a fabric library consultation. Smaller showroom format means you'll get the consultant's full attention rather than competing with a Saturday-afternoon rush. Custom orders are made in Britain with 9-12 week lead times. Book the room-design service ahead — the walk-in experience works but the consultation is where the brand earns its price tag. Pair with the Neptune Guildford visit on the same day.
Sofa Shopping in Guildford
Guildford's 12 showrooms punch absurdly above the town's size, which makes complete sense once you remember this is Surrey's affluent commuter belt and BMW X5 territory. The town itself houses BoConcept Guildford on the gorgeous cobbled High Street at GU1 3DL, with Neptune Guildford at 171 High Street on the same stretch — that's a serious one-two punch for the country-and-Scandi crowd within five minutes' walk. Ladymead at GU1 1UP picks up Barker & Stonehouse Guildford and Dunelm Guildford at Ladymead Retail Park. Arlo & Jacob Guildford, Furniture Village Guildford at GU1 1AG, and Loaf Guildford all hold GU1 postcodes within the town's orbit. Farnborough — which counts toward Guildford's catchment given the GU14 postcodes — hosts a proper second hub at Solartron Retail Park and the Horizon Shopping Park: DFS Farnborough at Unit 1, Furniture Village Farnborough, ScS Farnborough on Solarton Road, and Sofology Farnborough at Horizon Shopping Park all in one cluster. Farnham picks up Neptune Farnham at 16 Folly Hill — the second Neptune in the area, which speaks to how confidently this corner of Surrey supports the country-house brand. The price spread leans seriously upmarket: five mid-high, three high, only three budget — which is the opposite distribution to Liverpool or Sheffield. No pure luxury showroom (Roche Bobois or Ligne Roset would do well here, but they've stayed in London). Practical reality: A3 access is excellent for getting between Guildford town and the Farnborough cluster, parking in town is paid-and-rage-inducing on Saturdays, and Farnborough parking is mercifully free at the retail parks. Surrey prices apply, obviously — both for the sofas and the cappuccino afterwards. One of the strongest non-city furniture destinations south of London, and a genuine alternative to driving into the capital itself.
Browse all sofa showrooms in Guildford →Compare Sofa Brands in Guildford
In Guildford, Arlo & Jacob is one of 10 sofa brands with showrooms. Benny rates Arlo & Jacob 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Arlo & Jacob | £££ | 1 | |
| Barker and Stonehouse | £££ | 1 | |
| BoConcept | £££ | 1 | |
| DFS | £ | 1 | |
| Dunelm | £ | 1 | |
| Furniture Village | £££ | 2 |
+ 4 more brands in Guildford. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21.