Arlo & Jacob in Tunbridge Wells
1 showroom · Mid-High (£££)Made in UKEst. 2015
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
Known for: British craftsmanship at moderate price
Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.
“British craft, sensible prices, lovely stuff”
Showroom Details
Arlo & Jacob Tunbridge Wells
Tunbridge Wells, TN1 1RB
What to Expect at Arlo & Jacob
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 4.9 / 5(Very Positive)
- Sofa Styles
- Country, Contemporary, Family
- Style Focus
- Classic meets modern British design
- Customisation
- high
- Delivery Time
- 8-10 weeks
- Delivery Cost
- Mainland UK tiers: chair £89; up to 2 items £179; 3+ £229; 5+ £279 (selected postcodes £279-£379)
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
Finance Options
0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Warranty
Lifetime guarantee on hardwood frames under normal domestic household use. Fabrics and interiors covered for 12 months in line with statutory rights. Does not cover misuse, neglect, or normal wear and tear. Guarantee applies only to products purchased from Arlo Living Limited (from 1 April 2020 onwards).
After-sales: Lifetime frame guarantee with free repair/replacement/refund
Returns Policy
30 days (faulty goods); 14 days (cancellation collection window). Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
Sustainability
Medium (some eco fabrics, British supply)
What Arlo & Jacob sofas actually cost
5 sofas we recorded from Arlo & Jacob's public listings on 15 July 2026 during their live sale event.
| Sofa | Price | since last week |
|---|---|---|
| Finn Grande Corner Sofa - Right hand (3 Piece) | £4,756 | holding |
| Otti Large Corner Sofa - Left Hand (4 Piece) | £5,504 | holding |
| Hector Large Chaise - Left Hand | £2,928 | holding |
| Hugo Large Sofa | £2,444 | holding |
| Hector Small Sofa | £2,333 | holding |
“since last week” compares our checks of 11 July 2026 and 15 July 2026 — 3 weekly checks so far, a short record.
Prices observed 15 July 2026 from public listings; not affiliate-driven. They change with sales and configuration — always confirm on Arlo & Jacob's site. See our price-tracking methodology.
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
- Live Chat
- Available on website
- hello@arloandjacob.com
The take — Arlo & Jacob in Tunbridge Wells
Arlo & Jacob Tunbridge Wells (TN1 1RB) is the brand's Kent town-centre showroom — small, considered, and a refreshing contrast to the North Farm retail-park melee. British-made, gorgeous fabric choices, sensible-rather-than-eye-watering pricing for what's actually a properly crafted sofa. Walking distance from the station and the BoConcept on Mount Pleasant — pair the two for a proper Tunbridge Wells design-led sofa morning. Park central, take time, expect to spend an hour deciding between three different velvets in shades of green. Worth the deliberation. Beats the Great Lodge or North Farm car-park crawl by a comfortable margin.
Sofa Shopping in Tunbridge Wells
Tunbridge Wells skews properly upmarket — its 9 showrooms reflect the town's Royal-Tunbridge-Wells reputation more honestly than most directories admit. The town-centre cluster on Mount Pleasant Road has BoConcept anchoring the design-led end at TN1 1QU and Arlo & Jacob nearby at TN1 1RB — two genuinely premium British and Danish brands sitting essentially on the same high street. That's an unusual concentration of design credentials for a market town. The retail-park side handles the mainstream: DFS Tunbridge Wells and ScS at Great Lodge Retail Park on Longfield Road (TN2 3EW), Dunelm at North Farm Retail Park (TN2 3FB) and Furniture Village a few hundred metres away at TN2 3UP. DFS also runs an Ashford outpost on Barrey Road at TN24 0SG for shoppers coming in from East Kent. The luxury end is properly stacked: Neptune Tonbridge on Tannery Road sits 10 minutes north at TN9 1RF, and Sofas & Stuff's flagship at The Estate Yard in Eridge (TN3 9JR) is one of the most atmospheric showrooms in Kent — set in a converted estate building outside town. With 4 budget showrooms, 3 mid-to-high and 2 high-end, the skew is heavier toward premium than the showroom count suggests. What you won't find: no Italian houses, no John Lewis. Premium-Italian shoppers head into London. Practical bits: the Pantiles and Mount Pleasant Road work as a proper walking high street — leave the car at North Farm and tram or bus in. Saturday parking in town centre is grim; weekdays are vastly better. The Eridge detour to Sofas & Stuff is worth the 15-minute drive — country lanes and a destination showroom. Kent's classiest sofa town by a country mile, and Sussex border-runners know it too.
Browse all sofa showrooms in Tunbridge Wells →Shopping for a sofa in the South East
Tunbridge Wells is one of 14 South East towns we track for sofa showrooms. See every South East showroom town →
Nearby towns to shop: Maidstone (11 mi) · Dartford (21 mi) · Brighton (31 mi) · Canterbury (35 mi)
Compare Sofa Brands in Tunbridge Wells
In Tunbridge Wells, Arlo & Jacob is one of 7 sofa brands with showrooms. We rate Arlo & Jacob 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Arlo & Jacob | 4/5 | £££ | 1 |
| DFS | 4/5 | £ | 2 |
| Dunelm | 3/5 | £ | 1 |
| Furniture Village | 4/5 | £££ | 1 |
| Neptune | 4/5 | £££ | 1 |
| SCS | 3/5 | £ | 1 |
+ 1 more brands in Tunbridge Wells. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21.