Arlo & Jacob
An honest Arlo & Jacob review — ratings, warranty, prices & UK showrooms
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
The verdict
4/5Properly good“Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.”
British craft, sensible prices, lovely stuff
Showroom Locations (12)
Arlo & Jacob Tunbridge Wells
Tunbridge Wells, TN1 1RB
Arlo & Jacob Cambridge
Cambridge, CB7 5TR
Arlo & Jacob Harrogate
Harrogate, HG1 1BJ
Arlo & Jacob Bath
Bath, BA1 5LJ
Arlo & Jacob London
London, W4 5TF
Arlo & Jacob Birmingham
Birmingham, B91 3BA
Arlo & Jacob Guildford
Guildford, GU1 3QY
Arlo & Jacob Bristol
Bristol, BS8 2QX
Arlo & Jacob Derby
Derby, DE73 8JB
Arlo & Jacob London
London, N1 1WL
Arlo & Jacob St Albans
St Albans, AL2 1DL
Arlo & Jacob Stockport
Stockport, SK9 1NX
Brand Details
- Founded
- 2015
- Headquarters
- Long Eaton, UK
- Made in UK
- Yes
- Customisation
- high
- Warranty
- Lifetime (hardwood frames and steel springs); 12 months (fabrics and soft components)
- After-Sales
- Lifetime frame guarantee with free repair/replacement/refund
- Trustpilot
- ★ 4.9 / 5— Very Positive
- Style Focus
- Classic meets modern British design
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
- Delivery Cost
- Mainland UK tiers: chair £89; up to 2 items £179; 3+ £229; 5+ £279 (selected postcodes £279-£379)
- Finance
- 0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Live Chat
- Yes
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
Returns Policy
- Return Period
- 30 days (faulty goods); 14 days (cancellation collection window)
- Conditions
- Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
What Makes Them Unique
British craftsmanship at moderate price
What Arlo & Jacob sofas actually cost
8 sofas we recorded from Arlo & Jacob's public listings on 15 July 2026 during their live sale event.
| Sofa | Price | since last week |
|---|---|---|
| Finn Grande Corner Sofa - Right hand (3 Piece) | £4,756 | holding |
| Otti Large Corner Sofa - Left Hand (4 Piece) | £5,504 | holding |
| Hector Large Chaise - Left Hand | £2,928 | holding |
| Hugo Large Sofa | £2,444 | holding |
| Hector Small Sofa | £2,333 | holding |
| Otto Medium Sofa (2 Piece) | £2,376 | holding |
| Henry Small Sofa | £2,036 | holding |
| Hartfield Small Sofa | £2,036 | holding |
“since last week” compares our checks of 11 July 2026 and 15 July 2026 — 3 weekly checks so far, a short record.
Prices observed 15 July 2026 from public listings; not affiliate-driven. They change with sales and configuration — always confirm on Arlo & Jacob's site. See our price-tracking methodology.
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10 min read →Arlo & Jacob — Frequently Asked Questions
Does Arlo & Jacob offer finance?▼
What warranty does Arlo & Jacob offer on their sofas?▼
What is Arlo & Jacob's return policy?▼
How many UK showrooms does Arlo & Jacob have?▼
Are Arlo & Jacob sofas made in the UK?▼
What is Arlo & Jacob's Trustpilot score?▼
What's the price range for Arlo & Jacob sofas?▼
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21. Ratings and opinions are those of the ProperSofa editorial team.