Arlo & Jacob in Birmingham
1 showroom · Mid-High (£££)Made in UKEst. 2015
Arlo & Jacob is a British sofa maker specialising in handcrafted, made-to-order sofas from their workshop in Long Eaton, Nottinghamshire — the traditional heart of UK upholstery. Known for their lifetime frame guarantee and extensive fabric library of over 200 options, they combine traditional craftsmanship with contemporary designs. With 6 showrooms across England, they offer a mid-to-high-range alternative to mass-market retailers, appealing to buyers who want British-made quality without luxury price tags.
Known for: British craftsmanship at moderate price
Proper British craftsmanship without the insufferable price tag. Arlo & Jacob actually make their sofas in Blighty, which is more than most can say. Fabric choices are gorgeous — just don't blame me if you spend three hours on their website picking between 'Dusty Rose' and 'Vintage Pink'.
“British craft, sensible prices, lovely stuff”
Showroom Details
Arlo & Jacob Birmingham
Birmingham, B91 3BA
What to Expect at Arlo & Jacob
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 4.9 / 5(Very Positive)
- Sofa Styles
- Country, Contemporary, Family
- Style Focus
- Classic meets modern British design
- Customisation
- high
- Delivery Time
- 8-10 weeks
- Delivery Cost
- GBP 79-349 (tiered by item count and postcode zone)
- Delivery Type
- White glove (2-man, room of choice). Clearabee recycling partnership for old furniture removal.
Finance Options
0% APR over 10 months via V12 Retail Finance. Minimum order £2,000. 25% deposit required, remaining balance spread over 10 monthly payments interest-free.
Warranty
Lifetime guarantee on hardwood frames under normal domestic household use. Fabrics and interiors covered for 12 months in line with statutory rights. Does not cover misuse, neglect, or normal wear and tear. Guarantee applies only to products purchased from Arlo Living Limited (from 1 April 2020 onwards).
After-sales: Lifetime frame guarantee with free repair/replacement/refund
Returns Policy
30 days (faulty goods); 14 days (cancellation collection window). Within 30 days of delivery for manufacturing defects. Must provide photos and proof of purchase. Products made to customer specifications cannot be cancelled/refunded once ordered. Amendments allowed within 7 days of order acceptance.
Sustainability
Medium (some eco fabrics, British supply)
Contact Arlo & Jacob
- Phone
- 03300 945 855
- Hours
- Phone: Mon-Fri 10am-5pm; Delivery: 7am-6pm 7 days/week
- Live Chat
- Available on website
- hello@arloandjacob.com
Benny's Take — Arlo & Jacob in Birmingham
Arlo & Jacob's Birmingham showroom (B91 3BA) is in Solihull, not the city centre — which fits the kind of mid-high British-made buyer they're after. Solihull's slower pace and the smaller showroom footprint mean the consultants actually have time to walk you through the fabrics rather than rushing to the next family of four. Custom orders are made in Britain with 9-12 week lead times. Park-and-walk is straightforward in Solihull town centre. Skip the Saturday lunchtime rush; midweek afternoons get you the proper room-design conversation.
Sofa Shopping in Birmingham
Birmingham's 15 showrooms spread across 12 brands cover a surprising range for the second city, but the geography demands a plan because nothing's properly central — you're driving. Solihull pulls a lot of the action: Furniture Village Solihull at B90 4BP, ScS Solihull at Chalford Way, and Sofology Solihull Gate at Unit 1B are all within the Touchwood / Sears Retail Park orbit, with Loaf Birmingham and Arlo & Jacob Birmingham both holding postcodes in that B91 area too. Sutton Coldfield handles the premium British end — Sofas & Stuff have a proper showroom at 17 Mere Green Road in B75, which is Benny's number one pick and worth the drive from anywhere in the West Midlands. The Mailbox in the city centre hosts BoConcept Birmingham for the Scandi crowd, and Neptune Edgbaston holds court on Harborne Road at B15 3AA for the country-house aesthetic. Cousins Furniture at 770 Warwick Road in Tyseley is the proper Midlands family-run institution — multi-generation business, staff who actually know their stuff, the kind of place your dad would approve of. For volume brands: DFS Birmingham at Camp Hill Middleway on John Kempe Way, IKEA Birmingham over at Wednesbury on Park Lane, Dunelm at Selly Oak Retail Park and Stechford Retail Park on Flaxley Parkway, and ScS Castle Vale on Chester Road handle the budget end. Sofology Birmingham sits next to DFS on John Kempe Way. The Bullring city centre itself is rammed on weekends and not where the sofas live — go midweek if you can. Practical bits: West Midlands traffic is a sport at the wrong time of day, and the ring road takes some getting used to. Combine Sutton Coldfield with Tamworth or Solihull with Walsall for a proper crawl. Price spread is decent — six budget, three mid, four mid-high, two high — though no pure luxury showroom in city limits.
Browse all sofa showrooms in Birmingham →Compare Sofa Brands in Birmingham
In Birmingham, Arlo & Jacob is one of 12 sofa brands with showrooms. Benny rates Arlo & Jacob 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Arlo & Jacob | £££ | 1 | |
| BoConcept | £££ | 1 | |
| Cousins Furniture | ££ | 1 | |
| DFS | £ | 1 | |
| Dunelm | £ | 2 | |
| Furniture Village | £££ | 1 |
+ 6 more brands in Birmingham. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Arlo & Jacob. Information sourced from publicly available data, last verified 2026-02-21.