B&B Italia

An honest B&B Italia review — ratings, warranty, prices & UK showrooms

Founded in 1966 by visionary entrepreneur Piero Ambrogio Busnelli, B&B Italia revolutionised furniture manufacturing by pioneering cold-cure polyurethane foam moulding technology. The brand's long-standing collaboration with Antonio Citterio — Head of Design at sister brand Maxalto since 1993 — has produced award-winning pieces including the Compasso d'Oro-winning Sity Sofa. B&B Italia continues to define contemporary Italian design through its in-house research centre, combining industrial innovation with artisan quality.

Luxury (£££££)Check them out yourself →

Showrooms

Styles

Luxury, Italian, Contemporary

Delivery

8-12 weeks

Finance

N/A

Data verified 6 July 2026Trustpilot 2.11 showrooms mapped

The verdict

4/5Properly good

“B&B Italia doesn't make furniture — they make design statements that happen to be incredibly comfortable. Their collaboration with the world's greatest architects and designers (Zaha Hadid, Patricia Urquiola, Antonio Citterio) produces pieces that redefine what a sofa can be. The London showroom is worth the visit — but with just one UK location, you'll need to make a proper trip of it.”

Architectural brilliance, London pilgrimage required

Showroom Locations (1)

B&B Italia London

250 Brompton Road

London, SW3 2AS

+44 20 7591 8111

Get directions →

Brand Details

Founded: 1966
Headquarters: Novedrate, Italy
Made in UK: No
Customisation: high
Warranty: 10 years (frame), 26 months (covers, feet, materials, accessories, mechanisms)
After-Sales: Excellent
Trustpilot: ★ 2.1 / 5
Style Focus: Technologically innovative contemporary Italian design with award-winning modular systems
Delivery Type: White-glove delivery
Delivery Cost: Included

Links

Official Website Trustpilot Reviews Instagram Facebook LinkedIn

Returns Policy

Return Period: 14 days
Conditions: Standard products can be returned within 14 days of delivery. Items must be in original condition. Made-to-order/bespoke items excluded. UK Consumer Contracts Regulations apply for distance sales.

What Makes Them Unique

Pioneered foam-moulding technology in furniture design, with a 10-year frame warranty and decades of collaboration with Antonio Citterio.

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B&B Italia — Frequently Asked Questions

What warranty does B&B Italia offer on their sofas?▼

Frame of padded furniture (sofas, armchairs, chairs, beds) guaranteed 10 years from date of manufacture against structural defects in iron frame wrapped in cold-foamed polyurethane. Covers, feet, materials, accessories, and mechanisms guaranteed 26 months from date of manufacture. Warranty voided if products unassembled, modified, or repaired by unauthorised parties. Product data sheet and Guarantee certificate required.

What is B&B Italia's return policy?▼

14 days. Standard products can be returned within 14 days of delivery. Items must be in original condition. Made-to-order/bespoke items excluded. UK Consumer Contracts Regulations apply for distance sales.

How many UK showrooms does B&B Italia have?▼

B&B Italia has 1 UK showroom.

What is B&B Italia's Trustpilot score?▼

B&B Italia has a Trustpilot score of 2.1/5 based on 10 customer reviews — view directly at Trustpilot for the most current rating.

What's the price range for B&B Italia sofas?▼

B&B Italia is positioned in the luxury price tier (£££££). Sofa prices vary by range, fabric, and configuration — check their website or visit a showroom for current pricing.

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ProperSofa is not affiliated with, endorsed by, or sponsored by B&B Italia. Information sourced from publicly available data, last verified 2026-02-19. Ratings and opinions are those of the ProperSofa editorial team.