Heal's in London
3 showrooms · High-End (£££)Est. 1810
Heal's is one of Britain's oldest furniture retailers, established in 1810 on London's Tottenham Court Road where their flagship store still stands. Renowned for championing designer furniture, they stock an exclusive edit of high-end sofas from leading British and European designers. With 4 showrooms and an emphasis on craftsmanship and design heritage, Heal's caters to affluent buyers seeking statement pieces with provenance and longevity.
Known for: Design heritage, classic meets modern
Over two hundred years of furniture brilliance and they're still producing stunning pieces. Heal's bridges the gap between heritage and contemporary design beautifully. However, customer reviews tell a mixed story — delivery and service issues have dented what should be a flawless reputation. The product deserves top marks; the experience doesn't always match.
“Gorgeous furniture, service lets it down”
All 3 Showrooms
Heal's Tottenham Court Road
196 Tottenham Court Road
London, W1T 7LQ
Heal's Chelsea
234 King's Road
London, SW3 5UA
Heal's Westfield
Westfield London, Ariel Way
London, W12 7GF
What to Expect at Heal's
- Price Range
- High-End (£££)
- Trustpilot Rating
- ★ 3.7 / 5(Positive)
- Sofa Styles
- Modern, Designer, Luxury
- Style Focus
- Contemporary design with heritage influences
- Customisation
- medium
- Delivery Time
- Made-to-order lead time shown per product; in-stock furniture delivery date normally offered within 2 weeks
- Delivery Type
- 3rd-party premium delivery
Finance Options
V12: 0% APR over 6 months (£500+), 12 months (£800+), 24 months (£5,000+); Classic Credit 36/48 months at 9.9% APR (£1,000+). Heal's acts as credit broker.
Warranty
Lifetime guarantee on sofa frames. 6-year guarantee on sofa bed/recliner mechanisms. 1-year on cushion fillings & coverings (with care guide). Non-transferable. Claims up to original purchase price. Applies to sofas purchased after Jan 2015.
After-sales: Lifetime frame guarantee; non-transferable
Returns Policy
14 days from receipt. Furniture collection: £150 per collection. Parcel returns: free within 14 days. Must be in saleable condition with proof of purchase. Christmas extension: purchases 30 Oct - 24 Dec until 10 Jan.
Sustainability
High – known for curated eco-friendly lines. Certifications: No universal certification but high brand curation
What Heal's sofas actually cost
5 sofas we recorded from Heal's's public listings on 15 July 2026 during their live sale event.
| Sofa | Price | since last week |
|---|---|---|
| Harri Range (from) | £1,679 | holding |
| Hepburn Range (from) | £3,299 | holding |
| Matera Range (from) | £2,889 | holding |
| Lilli Range (from) | £2,939 | holding |
| Rafi Range (from) | £1,789 | holding |
“since last week” compares our checks of 11 July 2026 and 15 July 2026 — 3 weekly checks so far, a short record.
Prices observed 15 July 2026 from public listings; not affiliate-driven. They change with sales and configuration — always confirm on Heal's's site. See our price-tracking methodology.
Contact Heal's
- Phone
- 0333 212 1915
- Hours
- Phone/email: Mon-Fri 10am-5pm. Live chat: 7 days 9am-9pm.
- Live Chat
- Available on website
- cservices@heals.co.uk
Sofa Shopping in London
Right then, London. Eighty-six showrooms across 34 brands — more sofa shops than most countries can muster, which makes the capital a category of its own rather than a city to be compared. The luxury end is properly stacked: Brompton Road in Knightsbridge alone hosts B&B Italia, Cassina, and Molteni&C within a few hundred yards of each other, with Poltrona Frau and Roche Bobois at Harrods just up the street. King's Road Chelsea is the spiritual home of British luxury sofa-making — George Smith at number 587, Kingcome Sofas on Fulham Road, Timothy Oulton's Bluebird at 350 King's Road, and Heal's Chelsea all within walking distance. Tottenham Court Road handles design-led mid-to-high: Heal's flagship at 196, BoConcept at 158, King Living at 231, Natuzzi Italia at 80, West Elm at 209, Timothy Oulton at 200, and Andrew Martin at 204 all clustered along that one stretch. For volume and value, head out to the retail belts: Brent Cross, Staples Corner, Beckton Triangle, and Wembley Park host the DFS, Dunelm, IKEA, and Natuzzi warehouses. The Westfield centres at White City and Stratford cover the mainstream chains under one roof, which is a blessing for anyone wanting to compare without doing the whole tube system. Chelsea Harbour Design Centre is trade-focused but worth knowing for Andrew Martin and Kingcome's higher-end showings. Practical reality: central showrooms mean Congestion Charge and ULEZ unless you're walking or on the Tube — and parking around the Brompton Road luxury strip is essentially a sport. Weekend Westfield is bedlam, so go Tuesday morning if you can. Budget-wise, the city covers everything from a £400 IKEA KLIPPAN at Hammersmith to a £20,000 Roche Bobois at Harrods. Block out a full day, charge your Oyster, pace yourself.
Browse all sofa showrooms in London →Compare Sofa Brands in London
In London, Heal's is one of 34 sofa brands with showrooms. We rate Heal's 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Heal's | 4/5 | £££ | 3 |
| Andrew Martin | 4/5 | ££££ | 4 |
| Arlo & Jacob | 4/5 | £££ | 2 |
| B&B Italia | 4/5 | £££££ | 1 |
| Barker and Stonehouse | 4/5 | £££ | 1 |
| BoConcept | 4/5 | £££ | 7 |
+ 28 more brands in London. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Heal's. Information sourced from publicly available data, last verified 2026-02-21.