Sofa.com in London
3 showrooms · Mid-High (£££)Est. 2006
Sofa.com is an online-first sofa retailer founded in 2010, offering over 60 sofa designs in more than 100 fabrics. With 10 showrooms for those who prefer to test before buying, they bridge the gap between pure online and traditional retail. Their mid-to-high pricing, clean modern aesthetic, and straightforward customisation process appeal to time-poor professionals who want quality without the complexity of fully bespoke ordering.
Known for: Customization focus
Sofa.com had a cracking idea — let people customise decent sofas online without the showroom hassle. The execution is generally good, though the brand's had a few wobbles over the years. When it works, it works well. Just make sure you order those fabric samples first.
“Customisation king, order the samples first”
All 3 Showrooms
sofa.com Bankside
Burrell Street, Railway Arches
London, SE1 0QQ
sofa.com Chelsea
Near Kings Road / Lots Road
London, SW10
sofa.com Islington
359 Upper Street
London, N1 0PD
What to Expect at Sofa.com
- Price Range
- Mid-High (£££)
- Trustpilot Rating
- ★ 3.3 / 5(Positive)
- Sofa Styles
- Contemporary, Classic, Bespoke
- Style Focus
- Modern, simple lines
- Customisation
- full-bespoke
- Delivery Time
- 4-6 weeks UK; 6-8 weeks NI/ROI
- Delivery Cost
- £149 flat fee
- Delivery Type
- 2-man white glove (assembly, steaming, packaging removal)
Finance Options
Up to 18 months 0% APR interest-free credit. Spread cost over 6, 12, or 18 months. No arrangement fees. Must be 18+, work 16+ hours/week or retired, UK resident for 12+ months.
Warranty
Specific warranty details not publicly available. Standard consumer rights apply.
After-sales: Good
Returns Policy
14 days. Contact within 14 days of delivery. Restocking fee of £50 or 10% (whichever greater). Original delivery fee not refunded. Modular sofas exchange for store credit only. Bespoke/designer fabric items cannot be returned.
Sustainability
Medium (some sustainable fabrics)
What Sofa.com sofas actually cost
5 sofas we recorded from Sofa.com's public listings on 15 July 2026 during their live sale event.
| Sofa | Price | since last week |
|---|---|---|
| Isla Sofa | £960 | holding |
| Bluebell Sofa | £918 | holding |
| Izzy Sofa | £918 | holding |
| Patrick Sofa | £1,020 | holding |
| Otto Sofa | £1,020 | holding |
“since last week” compares our checks of 11 July 2026 and 15 July 2026 — 3 weekly checks so far, a short record.
Prices observed 15 July 2026 from public listings; not affiliate-driven. They change with sales and configuration — always confirm on Sofa.com's site. See our price-tracking methodology.
Sofa Shopping in London
Right then, London. Eighty-six showrooms across 34 brands — more sofa shops than most countries can muster, which makes the capital a category of its own rather than a city to be compared. The luxury end is properly stacked: Brompton Road in Knightsbridge alone hosts B&B Italia, Cassina, and Molteni&C within a few hundred yards of each other, with Poltrona Frau and Roche Bobois at Harrods just up the street. King's Road Chelsea is the spiritual home of British luxury sofa-making — George Smith at number 587, Kingcome Sofas on Fulham Road, Timothy Oulton's Bluebird at 350 King's Road, and Heal's Chelsea all within walking distance. Tottenham Court Road handles design-led mid-to-high: Heal's flagship at 196, BoConcept at 158, King Living at 231, Natuzzi Italia at 80, West Elm at 209, Timothy Oulton at 200, and Andrew Martin at 204 all clustered along that one stretch. For volume and value, head out to the retail belts: Brent Cross, Staples Corner, Beckton Triangle, and Wembley Park host the DFS, Dunelm, IKEA, and Natuzzi warehouses. The Westfield centres at White City and Stratford cover the mainstream chains under one roof, which is a blessing for anyone wanting to compare without doing the whole tube system. Chelsea Harbour Design Centre is trade-focused but worth knowing for Andrew Martin and Kingcome's higher-end showings. Practical reality: central showrooms mean Congestion Charge and ULEZ unless you're walking or on the Tube — and parking around the Brompton Road luxury strip is essentially a sport. Weekend Westfield is bedlam, so go Tuesday morning if you can. Budget-wise, the city covers everything from a £400 IKEA KLIPPAN at Hammersmith to a £20,000 Roche Bobois at Harrods. Block out a full day, charge your Oyster, pace yourself.
Browse all sofa showrooms in London →Compare Sofa Brands in London
In London, Sofa.com is one of 34 sofa brands with showrooms. We rate Sofa.com 3/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Sofa.com | 3/5 | £££ | 3 |
| Andrew Martin | 4/5 | ££££ | 4 |
| Arlo & Jacob | 4/5 | £££ | 2 |
| B&B Italia | 4/5 | £££££ | 1 |
| Barker and Stonehouse | 4/5 | £££ | 1 |
| BoConcept | 4/5 | £££ | 7 |
+ 28 more brands in London. View all →
Frequently Asked Questions
Does Sofa.com in London offer finance?▼
What warranty does Sofa.com offer?▼
What is Sofa.com's return policy?▼
How many Sofa.com showrooms are in London?▼
Other Sofa.com Locations
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ProperSofa is not affiliated with, endorsed by, or sponsored by Sofa.com. Information sourced from publicly available data, last verified 2026-02-18.