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Sofa.com

Sofa.com is an online-first sofa retailer founded in 2010, offering over 60 sofa designs in more than 100 fabrics. With 10 showrooms for those who prefer to test before buying, they bridge the gap between pure online and traditional retail. Their mid-to-high pricing, clean modern aesthetic, and straightforward customisation process appeal to time-poor professionals who want quality without the complexity of fully bespoke ordering.

Showrooms
5
Styles
Contemporary, Classic, Bespoke
Delivery
8-12 weeks
Finance
Available
Benny judging

Benny's Verdict

Sofa.com had a cracking idea — let people customise decent sofas online without the showroom hassle. The execution is generally good, though the brand's had a few wobbles over the years. When it works, it works well. Just make sure you order those fabric samples first.

Customisation king, order the samples first

Showroom Locations (5)

sofa.com Bankside

Burrell Street, Railway Arches

London, SE1 0QQ

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sofa.com Chelsea

Near Kings Road / Lots Road

London, SW10

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sofa.com Islington

359 Upper Street

London, N1 0PD

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sofa.com Edinburgh

Marchmont Road

Edinburgh, EH9 1HU

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sofa.com Bath

Bath

Bath, BA1 1BN

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Brand Details

Founded
2006
Headquarters
London, UK
Made in UK
No
Customisation
full-bespoke
Warranty
Lifetime
After-Sales
Good
Trustpilot
3.5 / 5Positive
Style Focus
Modern, simple lines
Delivery Type
2-man white glove (assembly, steaming, packaging removal)
Delivery Cost
£149 flat fee
Finance
Up to 18 months 0% APR interest-free credit. Spread cost over 6, 12, or 18 months. No arrangement fees. Must be 18+, work 16+ hours/week or retired, UK resident for 12+ months.

Returns Policy

Return Period
14 days
Conditions
Contact within 14 days of delivery. Restocking fee of £50 or 10% (whichever greater). Original delivery fee not refunded. Modular sofas exchange for store credit only. Bespoke/designer fabric items cannot be returned.

What Makes Them Unique

Customization focus

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ProperSofa is not affiliated with, endorsed by, or sponsored by Sofa.com. Information sourced from publicly available data, last verified 2026-02-18. Ratings and opinions are those of the ProperSofa editorial team.