Sofa.com
An honest Sofa.com review — ratings, warranty, prices & UK showrooms
Sofa.com is an online-first sofa retailer founded in 2010, offering over 60 sofa designs in more than 100 fabrics. With 10 showrooms for those who prefer to test before buying, they bridge the gap between pure online and traditional retail. Their mid-to-high pricing, clean modern aesthetic, and straightforward customisation process appeal to time-poor professionals who want quality without the complexity of fully bespoke ordering.
The verdict
3/5Decent enough“Sofa.com had a cracking idea — let people customise decent sofas online without the showroom hassle. The execution is generally good, though the brand's had a few wobbles over the years. When it works, it works well. Just make sure you order those fabric samples first.”
Customisation king, order the samples first
Showroom Locations (5)
sofa.com Bankside
Burrell Street, Railway Arches
London, SE1 0QQ
sofa.com Chelsea
Near Kings Road / Lots Road
London, SW10
sofa.com Islington
359 Upper Street
London, N1 0PD
sofa.com Edinburgh
Marchmont Road
Edinburgh, EH9 1HU
sofa.com Bath
Bath
Bath, BA1 1BN
Brand Details
- Founded
- 2006
- Headquarters
- London, UK
- Made in UK
- No
- Customisation
- full-bespoke
- Warranty
- Lifetime guarantee on frames (site-verified: homepage USP + PDP spec)
- After-Sales
- Good
- Trustpilot
- ★ 3.3 / 5— Positive
- Style Focus
- Modern, simple lines
- Delivery Type
- 2-man white glove (assembly, steaming, packaging removal)
- Delivery Cost
- £149 flat fee
- Finance
- Up to 18 months 0% APR interest-free credit. Spread cost over 6, 12, or 18 months. No arrangement fees. Must be 18+, work 16+ hours/week or retired, UK resident for 12+ months.
Returns Policy
- Return Period
- 14 days
- Conditions
- Contact within 14 days of delivery. Restocking fee of £50 or 10% (whichever greater). Original delivery fee not refunded. Modular sofas exchange for store credit only. Bespoke/designer fabric items cannot be returned.
What Makes Them Unique
Customization focus
What Sofa.com sofas actually cost
8 sofas we recorded from Sofa.com's public listings on 15 July 2026 during their live sale event.
| Sofa | Price | since last week |
|---|---|---|
| Isla Sofa | £960 | holding |
| Bluebell Sofa | £918 | holding |
| Izzy Sofa | £918 | holding |
| Patrick Sofa | £1,020 | holding |
| Otto Sofa | £1,020 | holding |
| Teddy Sofa | £1,074 | holding |
| Slim Marco Sofa | £906 | holding |
| Long Island Modular Sofa | £498 | holding |
“since last week” compares our checks of 11 July 2026 and 15 July 2026 — 3 weekly checks so far, a short record.
Prices observed 15 July 2026 from public listings; not affiliate-driven. They change with sales and configuration — always confirm on Sofa.com's site. See our price-tracking methodology.
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Does Sofa.com offer finance?▼
What warranty does Sofa.com offer on their sofas?▼
What is Sofa.com's return policy?▼
How many UK showrooms does Sofa.com have?▼
What is Sofa.com's Trustpilot score?▼
What's the price range for Sofa.com sofas?▼
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ProperSofa is not affiliated with, endorsed by, or sponsored by Sofa.com. Information sourced from publicly available data, last verified 2026-02-18. Ratings and opinions are those of the ProperSofa editorial team.