Cousins Furniture in Birmingham
1 showroom · Mid-Range (££)Est. 1985
Cousins Furniture is the largest independent family-run furniture retailer in the Midlands, founded in 1985 by brothers Robert and Edward Shotton along with their cousin William. With four flagship showrooms across Birmingham, Dudley, Shrewsbury and Newcastle-under-Lyme, they offer an extensive selection of sofas from leading brands plus a Bespoke Sofa Studio where customers can design made-to-measure seating. Their own delivery fleet provides a white-glove service throughout the Midlands and beyond.
Known for: The Midlands' largest independent family-run furniture retailer with a bespoke sofa design studio
A proper Midlands family business that's been going since 1968 — four showrooms across the region stocking a mix of mid-range brands. The staff actually know their stuff, which is more than you can say for half the chain stores. Not glamorous, but reliable and honest. The kind of shop your dad would approve of.
“Proper Midlands institution, dad-approved”
Showroom Details
Cousins Furniture Birmingham Store
770 Warwick Road, Tyseley, Birmingham
Birmingham, B11 2EW
What to Expect at Cousins Furniture
- Price Range
- Mid-Range (££)
- Trustpilot Rating
- ★ 4.5 / 5(Positive)
- Sofa Styles
- Traditional, Contemporary, Family
- Style Focus
- Wide range of branded and bespoke sofas across traditional and contemporary styles
- Customisation
- high
- Delivery Time
- 2-8 weeks
- Delivery Type
- White-glove delivery with own fleet
Finance Options
Interest-free credit (12 months), deferred interest-bearing credit, and deferred interest-free credit available. Provider: Mitsubishi HC Capital UK PLC (Cousins is credit broker, not lender). Must be 18+, work 16+ hours/week or retired with income, UK resident 12+ months. Contact stores on 0121 665 2032 for details.
Warranty
12-month retailer guarantee begins the day after delivery. After guarantee period, £50 out-of-warranty fee for technician inspection. Optional Guardsman 5-Year Furniture Protection Plan available separately (covers accidental damage, food/drink spills).
After-sales: Good
Returns Policy
14 days. 14 days from date of delivery for online orders. Beds/divans and mattresses excluded once unwrapped (health and hygiene). Self-assembly and flat-pack furniture cannot be returned once partially assembled unless defective. Defects must be reported within 3 days of delivery (or 3 days of discovering a latent defect).
Sustainability
Partnership with Clearabee for discounted furniture clearance and recycling. Beds Recycling Service for old mattresses/beds. Items removed are taken to licensed facility for recycling and processing. Earth Day supporter — promotes reclaimed furniture and recycling.
Contact Cousins Furniture
- Phone
- 0121 665 2032
Sofa Shopping in Birmingham
Birmingham's 15 showrooms spread across 12 brands cover a surprising range for the second city, but the geography demands a plan because nothing's properly central — you're driving. Solihull pulls a lot of the action: Furniture Village Solihull at B90 4BP, ScS Solihull at Chalford Way, and Sofology Solihull Gate at Unit 1B are all within the Touchwood / Sears Retail Park orbit, with Loaf Birmingham and Arlo & Jacob Birmingham both holding postcodes in that B91 area too. Sutton Coldfield handles the premium British end — Sofas & Stuff have a proper showroom at 17 Mere Green Road in B75, which is Benny's number one pick and worth the drive from anywhere in the West Midlands. The Mailbox in the city centre hosts BoConcept Birmingham for the Scandi crowd, and Neptune Edgbaston holds court on Harborne Road at B15 3AA for the country-house aesthetic. Cousins Furniture at 770 Warwick Road in Tyseley is the proper Midlands family-run institution — multi-generation business, staff who actually know their stuff, the kind of place your dad would approve of. For volume brands: DFS Birmingham at Camp Hill Middleway on John Kempe Way, IKEA Birmingham over at Wednesbury on Park Lane, Dunelm at Selly Oak Retail Park and Stechford Retail Park on Flaxley Parkway, and ScS Castle Vale on Chester Road handle the budget end. Sofology Birmingham sits next to DFS on John Kempe Way. The Bullring city centre itself is rammed on weekends and not where the sofas live — go midweek if you can. Practical bits: West Midlands traffic is a sport at the wrong time of day, and the ring road takes some getting used to. Combine Sutton Coldfield with Tamworth or Solihull with Walsall for a proper crawl. Price spread is decent — six budget, three mid, four mid-high, two high — though no pure luxury showroom in city limits.
Browse all sofa showrooms in Birmingham →Compare Sofa Brands in Birmingham
In Birmingham, Cousins Furniture is one of 12 sofa brands with showrooms. Benny rates Cousins Furniture 3/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Cousins Furniture | ££ | 1 | |
| Arlo & Jacob | £££ | 1 | |
| BoConcept | £££ | 1 | |
| DFS | £ | 1 | |
| Dunelm | £ | 2 | |
| Furniture Village | £££ | 1 |
+ 6 more brands in Birmingham. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Cousins Furniture. Information sourced from publicly available data, last verified 2026-02-21.