Poltrona Frau
An honest Poltrona Frau review — ratings, warranty, prices & UK showrooms
Founded in 1912 in Turin by Sardinian-born Renzo Frau, Poltrona Frau is Italy's foremost authority on leather upholstery, with over 110 years of heritage crafting sofas, armchairs, and seating for homes, luxury cars, yachts, and aircraft. The brand's proprietary Pelle Frau leather undergoes a 21-step tanning process — far exceeding the industry standard — and 95% of its products are still made by hand. From its centennial museum in Tolentino to concessions inside Harrods, Poltrona Frau represents the pinnacle of Italian leather craftsmanship.
The verdict
4/5Properly good“Poltrona Frau has been the undisputed master of luxury leather furniture since 1912. Their Pelle Frau leather is legendary in the industry — soft as butter, tough as boots, and ages like nothing else on earth. They literally furnish the European Parliament and first-class airline cabins. World-class leather — just two UK showrooms to experience it in.”
Parliament-grade leather, limited UK access
Brand Details
- Founded
- 1912
- Headquarters
- Tolentino, Italy
- Made in UK
- No
- Customisation
- high
- Warranty
- 2 years
- After-Sales
- Good
- Trustpilot
- ★ 3.2 / 5
- Style Focus
- Heritage Italian leather craftsmanship with timeless, elegant silhouettes
- Delivery Type
- White-glove delivery
- Delivery Cost
- Included
Returns Policy
- Return Period
- 14 days (statutory right for online/distance sales); subject to prior written authorisation
- Conditions
- Returns of non-conforming or defective products only with Poltrona Frau's prior written authorisation. Complaints must be made via CRM form (aftersalespoltronafrau.azurewebsites.net) within 8 days of discovery and within warranty period. Small imperfections from natural materials are not considered defects. Colour migration from external contaminants onto Pelle Frau leather not covered.
What Makes Them Unique
Over 110 years of Italian leather mastery with a proprietary 21-step tanning process, supplying luxury automotive, aviation, and residential sectors worldwide.
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What warranty does Poltrona Frau offer on their sofas?▼
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ProperSofa is not affiliated with, endorsed by, or sponsored by Poltrona Frau. Information sourced from publicly available data, last verified 2026-02-19. Ratings and opinions are those of the ProperSofa editorial team.