Heal's in Kingston upon Thames
1 showroom · High-End (£££)Est. 1810
Heal's is one of Britain's oldest furniture retailers, established in 1810 on London's Tottenham Court Road where their flagship store still stands. Renowned for championing designer furniture, they stock an exclusive edit of high-end sofas from leading British and European designers. With 4 showrooms and an emphasis on craftsmanship and design heritage, Heal's caters to affluent buyers seeking statement pieces with provenance and longevity.
Known for: Design heritage, classic meets modern
Over two hundred years of furniture brilliance and they're still producing stunning pieces. Heal's bridges the gap between heritage and contemporary design beautifully. However, customer reviews tell a mixed story — delivery and service issues have dented what should be a flawless reputation. The product deserves top marks; the experience doesn't always match.
“Gorgeous furniture, service lets it down”
Showroom Details
Heal's Kingston
Wood Street
Kingston upon Thames, KT1 1TP
What to Expect at Heal's
- Price Range
- High-End (£££)
- Trustpilot Rating
- ★ 3.2 / 5(Positive)
- Sofa Styles
- Modern, Designer, Luxury
- Style Focus
- Contemporary design with heritage influences
- Customisation
- medium
- Delivery Time
- 8-12 weeks
- Delivery Type
- 3rd-party premium delivery
Finance Options
0% APR for 12 months on orders £1,000+. Classic credit: 36 months at 9.9% APR. Provider: V12 Retail Finance (Secure Trust Bank). Must be UK homeowner or in regular employment.
Warranty
Lifetime guarantee on sofa frames. 6-year guarantee on sofa bed/recliner mechanisms. 1-year on cushion fillings & coverings (with care guide). Non-transferable. Claims up to original purchase price. Applies to sofas purchased after Jan 2015.
After-sales: Lifetime frame guarantee; non-transferable
Returns Policy
14 days from receipt. Furniture collection: £150 per collection. Parcel returns: free within 14 days. Must be in saleable condition with proof of purchase. Christmas extension: purchases 30 Oct - 24 Dec until 10 Jan.
Sustainability
High – known for curated eco-friendly lines. Certifications: No universal certification but high brand curation
Contact Heal's
- Phone
- 0333 212 1915
- Hours
- Phone/email: Mon-Fri 10am-5pm. Live chat: 7 days 9am-9pm.
- Live Chat
- Available on website
- cservices@heals.co.uk
Sofa Shopping in Kingston upon Thames
Kingston upon Thames has 7 sofa showrooms from 7 brands, and the mix reflects its affluent South West London postcode. Heal's, Neptune, and King Living bring serious design credentials, with prices leaning from budget-friendly to premium. One of the best furniture shopping destinations outside central London — premium quality without the West End prices.
Browse all sofa showrooms in Kingston upon Thames →Compare Sofa Brands in Kingston upon Thames
In Kingston upon Thames, Heal's is one of 7 sofa brands with showrooms. Benny rates Heal's 4/5. Here's how it compares:
| Brand | Rating | Price | Showrooms |
|---|---|---|---|
| Heal's | £££ | 1 | |
| DFS | £ | 1 | |
| John Lewis & Partners | £££ | 1 | |
| King Living | ££££ | 1 | |
| Neptune | £££ | 1 | |
| Sofas & Stuff | £££ | 1 |
+ 1 more brands in Kingston upon Thames. View all →
Frequently Asked Questions
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ProperSofa is not affiliated with, endorsed by, or sponsored by Heal's. Information sourced from publicly available data, last verified 2026-02-21.